Insurance & Fees

Insights Psychology DMCC and Therapy by Insights are registered facilities with the Community Development Authority (CDA) and Dubai Health Authority (DHA). Our Psychologists and Therapists are fully licensed.

We do not offer direct billing with health insurance companies, however, if your insurance covers Psychological Therapies (Psychotherapy), Neurodevelopmental Assessments, or Developmental Therapies (Speech and Language and Occupational Therapy), we can assist with a ‘pay and claim’ process. This means you pay Insights Psychology directly for the service and then you can submit a reclaim form with a stamped receipt to your insurer.

How can we help?

At the time of your Initial Consultation, the clinician may be able to provide a referral letter for your insurance company that outlines the treatment plan and/or assessment plan if appropriate. This may include details such as the planned insurance codes which will be used in billing for the service (CPT codes) and/or query diagnoses related to the proposed treatment when needed (outlining if it is medically necessary).

After each therapy session or consultation, the clinician will work together with our administration team to provide you with a stamped receipt and insurance form if needed.

Insurance fraud is a serious offense. We are committed to working collaboratively with families to ensure that they access the coverage available on their policies and within the parameters of their policies.

Payment Information

  • You are required to confirm your appointment by adding your card details on our online booking system, Fresha, one week ahead of your planned appointment
  • You can pay for your appointment using the booking system Fresha or by card payment in-person at our clinic.
Cancellation Policy: To provide the best service for all clients, we require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee.

We recommend checking with your provider before starting services. You may wish to ask:

Are psychology or counselling sessions covered under my scheme?

Is a diagnostic psychology assessment covered?

Do I need a referral letter, and if so, from whom?

  • Is Psychotherapy (Psychological Therapies) covered under my policy?
  • Is a Neurodevelopmental Assessment covered under my policy?
  • Are Speech and Language and/or Occupational Therapy services covered under my policy?

Important! Psychologists’ and Therapists are allied health professionals, that means that they are not medically trained physicians. Many insurance policies require that the individual is referred to allied health services by a medical doctor. Although our team can issue a referral letter to include your symptoms and treatment plan, many policies require the same endorsement from a medical doctor too.

Ensure to check the terms and conditions of your policy as you may need to arrange a separate visit to a medical doctor prior to starting your assessment or treatment plan in order for the service to be covered. We are well connected to the medical community in Dubai, and we are happy to recommend doctors that are sensitive and supportive of mental health needs and neurodiversity when this is needed.

While we can support with your insurance paperwork, only your insurer can confirm coverage.

Fee Structures

Assessments start at 5,500AED and depend on the assessment query. The cost of assessment will be discussed and confirmed at the initial consultation.

510 AED for a 30-minute session
850 AED for a 50-minute session
1020 AED for a 60-minute session
1275 AED for a 75-minute session
1360 AED for an 80-minute session
1530 AED for a 90-minute session
1870 AED for a 110-minute session

1000 AED for a 50-minute session
1200 AED for a 60-minute session
1600 AED for a 80-minute session

500 AED for a 45-minute session
600 AED for a 60 minute session

Fee Structure

Assessments start at 5,500AED and depend on the assessment query. The cost of assessment will be discussed and confirmed at the initial consultation.

500 AED for a 45-minute session
600 AED for a 60 minute session


1000 AED for a 50-minute session
1200 AED for a 60-minute session
1600 AED for a 80-minute session

510 AED for a 30-minute session
850 AED for a 50-minute session
1020 AED for a 60-minute session
1275 AED for a 75-minute session
1360 AED for an 80-minute session
1530 AED for a 90-minute session
1870 AED for a 110-minute session

950AED for a 50-minute initial consultation

Assessments packages start at 5,500 AED and the price depends on the assessment query.

950AED for a 50-minute initial consultation
950AED for a 50-minute Individual therapy session
1,100AED for a 50-minute family or couples therapy

500AED for a 45-minute session
600AED for a 60-minute session

Fee Structures

Neurodevelopmental Assessment

Assessments start at 5,500AED and depend on the assessment query. The cost of assessment will be discussed and confirmed at the initial consultation.

Counselling and Psychotherapy

510 AED for a 30-minute session
850 AED for a 50-minute session
1020 AED for a 60-minute session
1275 AED for a 75-minute session
1360 AED for an 80-minute session
1530 AED for a 90-minute session
1870 AED for a 110-minute session

1000 AED for a 50-minute session
1200 AED for a 60-minute session
1600 AED for a 80-minute session

SLT &OT

500 AED for a 45-minute session
600 AED for a 60 minute session

Payment Information

  • Payment is required at the time of your appointment. We accept cash, EFTPOS, and major credit cards.
  • Medicare rebates can be processed on-site, so you receive your rebate quickly and conveniently.

Cancellation Policy:


To provide the best service for all clients, we require at least [notice period, e.g., 24-48 hours] notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee.

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Neurodevelopmental Assessments for School Aged Children

Neurodevelopmental Assessments for Adults

Developmental Assessments for Children Under 5

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