Remote Client Support Specialist Job at Newport Associates, Remote

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  • Newport Associates
  • Remote

Job Description

Remote Client Support Specialist

Location: Remote
Work Arrangement: Flexible, Independent Role

About the Role

We are seeking a Work From Home Trip Specialist to support clients with trip planning and coordination in a fully remote environment. This role is a strong fit for individuals looking for flexible, structured work, including stay-at-home parents, caregivers, or professionals exploring a new career direction.

No prior travel industry experience is required. Comprehensive training, tools, and ongoing support are provided.

Key Responsibilities

  • Communicate with clients to understand trip needs and preferences
  • Research and coordinate travel-related details
  • Manage trip logistics from planning through departure
  • Maintain clear, professional communication throughout the process
  • Follow established workflows and systems designed for remote work
  • Deliver a consistent, client-focused experience

Qualifications

  • Strong organizational and communication skills
  • High attention to detail and reliability
  • Ability to work independently in a remote setting
  • Comfortable using online tools and systems
  • Background in customer service, hospitality, scheduling, or administrative support is helpful but not required

Training & Support

  • Structured onboarding and role-specific training
  • Access to established tools and documented processes
  • Ongoing guidance and team collaboration

Why Consider This Role

  • Fully remote position
  • Flexible scheduling
  • Opportunity to develop planning, coordination, and client service skills
  • Supportive and structured work environment

Job Tags

Remote job, Full time, Flexible hours,

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