Job Description

Acentus is currently seeking a Billing Representative to join our team!

*This is not a fully remote position. You must be able to commute and report to our Mount Laurel office. Semi-remote work may be available after the successful completion of a 90 day introductory period.  Anticipated start date is January 12, 2026

As a Billing Representative at Acentus, you will report directly to an AR Manager and work alongside AR Representatives on one of our AR Teams: Commercial Payors, Managed Medicare & Medicaid Payors, Government Payors, Specialty Payors, Horizon Payors, or Eligibility and Edits AR. Our AR teams also work closely with our internal Payment Posting and AR Coding teams and a variety of external groups to ensure cohesive and efficient billing practices. The ideal Billing Representative maintains a positive attitude, is self-motivated and detail-oriented, and has excellent problem-solving skills which allow the delivery on on-time results to ensure the success of individuals and the organization.

This is an entry-level position that can lead to advancement within the company. In this position, you will be responsible for a variety of clerical and revenue related billing activities requiring data research and analysis, time management, self-motivation, and teamwork. Proactive and clear written and verbal communication skills are essential as communicating with internal and external parties is a large part of this role. Billing Representatives act as a billing system super-user, perform simple billing functions, and demonstrate an understanding of all business lines as they relate to the role’s responsibilities. Daily duties of a Billing Representative include sorting and distributing mail, processing legal requests in a timely manner, and performing all functions of processing the daily claim run. You will be expected to use critical thinking to identify trends and report issues to management. Successful Billing Representatives also assist AR Teams with special projects and other essential billing office duties as assigned.

A qualified and dedicated Billing Representative will:

• Print, sort, mail, and accept the daily claim run.
• Assist AR Teams with filing, copying, scanning, emailing, and faxing
• Distribute correspondence to internal teams
• Perform registration and insurance data entry
• Upload medical records to payor portals
• Complete insurance eligibility verification and payor project reconciliation
• Input accurate notes in patient accounts within the billing system
• Identify and report trends to management
• Provide timely, accurate, and professional responses to internal, patient, and third party inquiries
• Research and resolve simple issues and escalate issues to management
• Report needed system updates to manager
• Perform other duties as assigned

Successful candidates will possess the following qualifications and skills:

• High school diploma or equivalent required 
• Basic to intermediate typing and computer skills required
• Some experience in professional medical billing or a similar role preferred
• Ability to troubleshoot and problem solve in a healthcare setting
• Proficient understanding of HIPAA compliance practices
• Proficient knowledge and a working understanding of Microsoft Excel and Word
• Some knowledge of and experience using payer tools (e.g. Navinet, etc.)
• Excellent research abilities, attention to detail, and communication skills
• Outstanding problem-solving and organizational abilities
• Self-motivation, including multitasking and time management
• Ability to work in an office setting
• Positive attitude and team player

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